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Stake Casino Terms & Conditions
Stake Casino operates under two Curaçao licences: one issued by the Curaçao Gaming Authority under registration number 145353, and a second issued by Curaçao eGaming under licence number 8048/JAZ.
1. General terms and acceptance
These Terms & Conditions apply to your use of the Stake Casino website, account features, games and other services made available through the platform. They should be read together with any privacy information, responsible gambling guidance, game rules, promotional terms and notices displayed on the website. If a separate term applies to a specific service, promotion or game, that term may supplement or override these general terms to the extent of any inconsistency.
By creating an account, accessing the website or using any service, you agree to be bound by these terms. If you do not agree, you must not use the website or open an account. Stake Casino may update these terms from time to time. Changes may be published on the website, and your continued use after an update may be treated as acceptance of the revised terms. You should review this page regularly.
You are responsible for making sure that your use of Stake Casino is lawful in the place where you are located. Access may be restricted in some jurisdictions. Nothing on the website is an invitation to use the services where online gambling is prohibited or restricted by applicable law.
Eligibility and account registration
- You must meet the minimum legal age for gambling in your location and satisfy all applicable eligibility requirements.
- You must provide information that is accurate, current and complete when registering or responding to account checks.
- You may only create and use an account for yourself. Duplicate, fictitious or third-party accounts are not permitted unless expressly authorised.
- You must keep your login details confidential and notify Stake Casino promptly if you suspect unauthorised access.
- You must not allow another person to use your account, and you remain responsible for activity carried out through your account unless the platform has been notified and appropriate steps have been taken.
- Stake Casino may decline an application, request further information or restrict an account where this is necessary for legal, security, verification or responsible gambling reasons.
2. Account checks, funds and transactions
Stake Casino may carry out identity, age, payment method, source-of-funds and other compliance checks. You agree to provide reasonable documents or information when requested. Checks may be completed before or after account activity, and delays or restrictions may apply while information is reviewed. If information is inaccurate, incomplete or cannot be verified, access to some or all services may be limited.
You must use a payment method that belongs to you or that you are authorised to use. Payments made through another person’s account, a method obtained unlawfully or a method that cannot be verified may be rejected, reversed or investigated. Stake Casino may take proportionate action where transactions appear suspicious, irregular or inconsistent with these terms or applicable requirements.
You should only deposit money that you can afford to lose. Deposited funds are intended for lawful use of the available services and must not be used for illegal activity, fraud, money laundering or any other prohibited purpose. You are responsible for checking transaction details before confirming a deposit or withdrawal.
Available payment options, processing arrangements, minimum or maximum amounts and any applicable charges may be displayed during the transaction process. These details can vary by method and may change. A request may be held or declined where verification is outstanding, the payment method is unavailable, an account is restricted or a legal or security review is required. Any balance shown on the website is subject to reconciliation and correction of obvious errors.
Games, results and technical issues
Each game may have its own rules, instructions, features and conditions. You should read those rules before playing. Game outcomes are determined by the relevant game system and, where applicable, random processes. Unless a result is affected by a confirmed technical error, the result recorded by the platform will generally be treated as final.
If a technical fault, communication error, software defect or other problem affects a game or transaction, Stake Casino may pause the relevant service and take reasonable steps to correct the issue. This may include voiding affected play or correcting an obvious error. Stake Casino is not responsible for losses caused by your equipment, internet connection, telecommunications provider, malware, or other circumstances outside its reasonable control.
3. Promotions, prohibited conduct and account action
Promotions, bonuses, rewards and competitions may be subject to separate terms. Those terms should be read before you participate, as they may include eligibility conditions, time limits, wagering or play requirements, contribution rules, withdrawal conditions and restrictions on combining offers. A promotion may be changed, suspended or withdrawn where permitted, including where misuse, technical problems or legal requirements make this necessary.
You must use the website honestly and lawfully. You must not interfere with its operation, attempt to bypass security, exploit a software or pricing error, use automated tools without permission, submit false information, abuse a promotion, or engage in conduct intended to manipulate a game or transaction. You must not introduce malicious code, copy protected content without permission, or use the website to harass, threaten or harm another person.
- Fraudulent, deceptive or collusive activity is prohibited.
- Using an account to conceal the source or destination of funds is prohibited.
- Attempting to use the services on behalf of another person is prohibited.
- Circumventing an account restriction, exclusion or responsible gambling measure is prohibited.
- Using the website in breach of Australian law or another applicable law is prohibited.
Stake Casino may suspend, restrict or close an account where it reasonably considers this necessary for security, verification, responsible gambling, legal compliance, suspected misuse, breach of these terms or protection of the platform and its users. Where appropriate, relevant transactions may be reviewed and funds may be held while an investigation or verification process is completed. Any action will be handled in accordance with applicable law and the circumstances of the matter.
Closing your account
You may ask to close your account at any time through the available account or support process. Account closure does not remove obligations that arose before closure, including obligations relating to transactions, verification, disputes or prohibited conduct. If you are closing your account because gambling is no longer enjoyable or is becoming difficult to control, consider using available responsible gambling tools and seeking independent support.
4. Responsible gambling, privacy and legal information
Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget before you play, keep track of your time and spending, take regular breaks and avoid gambling when affected by alcohol, stress or other influences. Never chase losses and do not gamble with money needed for everyday expenses.
Stake Casino may provide tools or processes such as deposit controls, time reminders, account breaks, limits or self-exclusion. Availability and operation may depend on the service and applicable requirements. You should use these tools promptly if gambling is affecting your wellbeing or finances. If you need help, contact an appropriate Australian gambling support service or a qualified health professional.
Personal information is handled in accordance with the applicable privacy information published by Stake Casino. Information may be collected and used for account administration, payments, verification, security, responsible gambling, customer service, legal compliance and other stated purposes. You should review the privacy information to understand how information is managed and what choices may be available.
The website and its content are provided subject to applicable law. To the extent permitted by law, Stake Casino does not guarantee that the website will always be available, uninterrupted, error-free or suitable for every purpose. Nothing in these terms excludes, restricts or modifies a consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian law.
To the extent permitted by law, you are responsible for losses or costs arising from your breach of these terms, misuse of the website or use of an unauthorised account. Stake Casino’s rights and remedies under these terms are cumulative and do not limit any rights available under applicable law.
These terms are intended to operate in accordance with the laws and legal requirements applicable to the services and your use of the website. If a court or competent authority finds a provision invalid or unenforceable, the remaining provisions will continue to operate. If you have a question, use the support channel or contact option made available on the Stake Casino website. Please retain a copy of these terms and any transaction or promotional information relevant to your account.
