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Cookies Policy
Stake Casino operates under two Curaçao licences: one issued by the Curaçao Gaming Authority under registration number 145353, and a second issued by Curaçao eGaming under licence number 8048/JAZ.
1. What are cookies?
Cookies are small text files that a website may place on your computer, mobile phone, tablet or another device when you visit. They allow the website to recognise your device and remember certain information about your visit. Cookies are commonly used across the internet and do not usually contain information that directly identifies you by name. Depending on how they are used, cookies may be linked with other information held about your account, device or website activity.
We may also use technologies that perform a similar function to cookies. These can include pixels, tags, software development kits, local storage and related tracking technologies. In this policy, we use the term cookies to refer to cookies and similar technologies unless we state otherwise.
Cookies may be set by Stake Casino, or by third-party service providers that support website operation, security, analytics, customer service, advertising or other permitted activities. Some cookies last only for the duration of your browsing session. Others remain on your device for a longer period or until you delete them, subject to their settings and your browser controls.
2. Why we use cookies
Cookies help us provide a more reliable, secure and useful website experience. Their use may vary depending on the page you visit, the device or browser you use, whether you have an account, and the features available to you. Cookies may be used for the following purposes:
- Operating the website and enabling basic functions, including navigation, page loading and access to secure areas.
- Remembering information that you have entered or choices that you have made, such as language, region, display preferences or consent settings.
- Maintaining security, helping to detect unusual activity, preventing misuse and supporting the protection of accounts and transactions.
- Understanding how visitors use the website, including which pages are viewed, how users move through the website and whether pages or functions perform as intended.
- Measuring the effectiveness of website features, communications and campaigns, where this activity is permitted and applicable consent has been obtained.
- Improving website content, performance, accessibility and overall user experience.
- Supporting customer service tools and other functions that you request or use.
- Delivering or limiting advertising and promotional content that may be relevant to your interests, where this is permitted by law and your preferences.
Cookies do not change the rules that apply to online gambling. They do not remove the need to comply with age, identity, account, payment, responsible gambling or other legal requirements. Information collected through cookies may be used with other information where reasonably necessary for security, compliance, administration, service improvement or other lawful purposes.
3. Types of cookies we may use
Strictly necessary cookies
These cookies are needed for the website to operate and cannot normally be switched off through our cookie preference tools. They may support account access, session management, security controls, fraud prevention, consent records and other essential functions. If you block these cookies through your browser, some parts of the website may not work properly or may not be available.
Preference and functionality cookies
These cookies remember choices and settings so that the website can provide a more convenient experience. For example, they may remember your preferred language, region, interface settings or whether a notice has already been shown. If you do not allow these cookies, certain preferences may need to be selected again when you return.
Analytics and performance cookies
These cookies help us understand website traffic and performance. They may provide information about visits, page views, navigation, errors, loading times and the general use of website features. We use this information in an aggregated or otherwise appropriate form to identify improvements and assess whether the website is working effectively.
Security and fraud prevention technologies
Cookies and similar technologies may help us identify suspicious activity, protect users, maintain the integrity of our services and support compliance processes. These technologies may consider information such as device characteristics, browser details, session activity and other technical signals. They are not intended to make decisions about you without a lawful basis or appropriate safeguards.
Advertising and marketing cookies
Where used and permitted, these cookies may help measure campaigns, control how often an advertisement is shown and understand whether content is relevant to users. They may be provided by us or by advertising and technology partners. You can usually manage these cookies through our consent tools or your browser settings. Marketing cookies are not required for basic website operation.
4. Third-party services and information sharing
Some website functions may be supported by third-party providers. These providers may place or access their own cookies, or use similar technologies, in accordance with their own privacy notices and terms. Examples may include providers of website analytics, security, technical hosting, customer support, payment-related services, content delivery or advertising technology.
We select and use service providers for legitimate business, technical, security or legal purposes. Where appropriate, we take steps to require providers to handle information securely and only for authorised purposes. Third-party cookies are not controlled entirely by this policy, so you should review the relevant provider information when available.
Cookie information may be combined with other technical or account information where necessary to provide services, investigate security events, meet legal obligations, support responsible gambling measures, prevent fraud or improve the website. We do not use cookies to avoid or reduce our responsibilities under applicable Australian privacy, gambling, consumer protection or other laws.
5. Your choices and managing cookies
You can manage some cookie choices through the cookie banner or preference controls provided on the website. You may be able to accept all optional cookies, reject optional cookies, or select individual categories. Your choice may be stored in a cookie so that we can remember it. If you clear your cookies, you may be asked to make your choices again.
You can also manage cookies through your browser settings. Most browsers allow you to view, block, delete or restrict cookies. Browser controls differ between devices and browsers, so you should follow the instructions provided by the browser manufacturer. You may also be able to manage certain advertising preferences through third-party tools or settings offered by relevant advertising platforms.
Disabling optional cookies will not usually prevent you from browsing the website, but it may affect the availability or performance of some features. Blocking all cookies may prevent secure areas, account functions or other parts of the website from operating correctly. If you use more than one browser or device, you may need to manage your settings separately on each one.
Withdrawing consent does not necessarily affect processing that took place before withdrawal. It also does not prevent the use of information that is required for essential website functions, security, legal compliance or other purposes that do not depend on consent, where permitted by law.
6. Retention, updates and questions
The length of time a cookie remains on your device depends on whether it is a session cookie or a persistent cookie, its purpose and the settings applied by us or a third-party provider. We aim to keep cookie-related information only for as long as reasonably necessary for the purpose for which it was collected, for security and compliance requirements, or for another lawful purpose.
We may update this Cookies Policy from time to time to reflect changes to the website, technologies, services, legal requirements or our practices. When we make changes, we will publish the updated version on the website and may provide a notice where appropriate. The date or version shown with the policy may help you identify when it was last updated.
If you have questions about this Cookies Policy, your cookie preferences or the handling of personal information, please use the support or privacy contact channel made available on the website. Do not include passwords, payment details or other sensitive information in an enquiry unless specifically requested through a secure process.
If you are concerned about your gambling, remember that cookies and website settings are not a substitute for responsible gambling tools. Review the responsible gambling information available on the website and use the support options or account controls provided to help manage your play.