Responsible Gaming

Stake Casino is committed to promoting safer gambling and helping players make informed decisions. Gambling should be an enjoyable form of entertainment, not a way to make money, solve financial problems or cope with difficult emotions. Please take a moment to understand the risks, consider your personal limits and seek support if gambling begins to affect your wellbeing.

Stake Casino operates under two Curaçao licences: one issued by the Curaçao Gaming Authority under registration number 145353, and a second issued by Curaçao eGaming under licence number 8048/JAZ.

Gamble for entertainment

Gambling involves risk, and there is no guaranteed way to win. Every wager can result in a loss, regardless of previous results, patterns or personal beliefs. Games are based on chance or other outcomes that cannot be controlled by a player. A winning session does not mean that future results will be favourable, and a losing session does not make a win more likely.

Before you play, decide how much time and money you are comfortable spending. Treat this amount as an entertainment expense, similar to spending on a meal, film or other leisure activity. Only use money that is available after essential costs such as housing, food, bills, education and other financial commitments have been covered.

Set a budget before starting and avoid exceeding it.
Set a time limit and take regular breaks away from the site.
Never gamble with borrowed money, credit intended for essential expenses or money needed by others.
Do not chase losses by increasing stakes or continuing to play after reaching your limit.
Avoid gambling when affected by alcohol, drugs, stress, anger or strong emotions.
Remember that gambling is not a reliable way to earn income or improve financial circumstances.

A useful habit is to keep a record of deposits, wagers, withdrawals and time spent playing. Reviewing this information can make your gambling activity easier to understand and can help identify changes before they become difficult to manage.

Recognising signs of gambling harm

Gambling harm can affect anyone, including people who have gambled for a long time without concerns. It may involve financial difficulty, relationship problems, changes in mood, reduced work or study performance, or a loss of control over gambling. Harm can develop gradually, so it is important to pay attention to changes in your behaviour and how you feel before, during and after playing.

Possible warning signs

Spending more time or money gambling than you planned.
Trying to win back money that has already been lost.
Feeling restless, irritable or anxious when attempting to stop.
Hiding gambling activity, losses or transactions from family and friends.
Borrowing money, selling possessions or missing payments because of gambling.
Using gambling to escape sadness, loneliness, stress or other problems.
Neglecting work, study, health, relationships or normal daily responsibilities.
Continuing to gamble despite negative financial, emotional or social consequences.
Feeling regret, shame or distress after gambling but returning to play.

One warning sign does not automatically mean that someone has a gambling disorder, but it is a reason to pause and review your activity. If gambling no longer feels recreational, stop playing and consider speaking with a qualified support service, counsellor, health professional or trusted person.

If gambling is causing immediate financial, emotional or personal danger, seek urgent assistance through appropriate Australian emergency or health services. If you are experiencing thoughts of self-harm, contact emergency support in your area immediately or go to the nearest emergency department.

Tools to help you stay in control

Stake Casino may provide account features intended to support safer gambling. Depending on availability and applicable requirements, these may include deposit limits, spending limits, wagering limits, session or time reminders, cooling-off periods and account self-exclusion. These tools are designed to help you follow decisions made in advance; they cannot remove the underlying risk of gambling.

Set limits before you play

Choose limits that are realistic for your circumstances and set them before beginning a session. Consider separate limits for deposits, losses, wagers and time. Do not set a limit based on an expected win or on the amount you hope to recover. A limit should reflect what you can genuinely afford to lose without affecting essential expenses or financial responsibilities.

Once a limit is reached, stop playing. Do not change it during a session simply to continue. Depending on the type of limit, an increase may not take effect immediately. Check the relevant account information carefully and allow enough time for any restriction to apply.

Take a break or self-exclude

A cooling-off period can be useful when you want a short break from gambling. Self-exclusion is a stronger restriction intended for people who want to stop gambling for a defined period or longer. If you choose self-exclusion, do not create another account, use another person’s account or ask someone else to place wagers for you. These actions can undermine the purpose of the restriction.

If you think you may be at risk, consider taking a break before the situation becomes more serious. You can also ask a trusted person to help you review your finances, remove saved payment methods, limit access to gambling websites or apps, and create a plan for managing urges.

Protect your account

Keep your login details private and use a strong, unique password.
Do not allow another person to use your account or payment method.
Review account activity and transaction records regularly.
Use device, banking or software controls that can restrict access if needed.
Contact the relevant support channel if you notice activity that you do not recognise.

Getting help and protecting others

You do not need to wait until gambling has caused serious harm before seeking help. In Australia, support may be available through state and territory gambling support services, qualified counsellors, mental health professionals, financial counsellors and community organisations. Search for an official Australian gambling-help service in your state or territory, or speak with your general practitioner for guidance. Support may also be available for family members and friends affected by someone else’s gambling.

When asking for help, explain what has been happening as clearly as possible. You may wish to discuss how often you gamble, how much money is involved, whether you have borrowed money, and how gambling has affected your relationships, work, study or mood. A support professional can help you develop practical steps without judgement.

For parents, carers and friends

Keep gambling accounts, payment information and devices away from children and other unauthorised users. Do not allow anyone under the applicable legal age to access gambling services. Talk openly about the risks of gambling and explain that games are not a source of income. If someone close to you is experiencing harm, protect essential household finances, avoid covering up repeated losses and encourage them to seek professional support.

Stake Casino can provide information about available account controls and responsible gaming processes through its usual support channels. We cannot assess your personal finances or provide medical, psychological or financial advice. You are responsible for deciding whether gambling is suitable for you and for using the tools available to manage your activity.

If you are under the legal gambling age, do not create or use an account. If you are concerned that a minor or another person is using your account, stop access immediately and contact the relevant support channel. Responsible gambling also means complying with applicable Australian laws, account requirements and any restrictions that apply to you.