Contact Stake Casino

If you need help with your Stake Casino account or have a question about our services, contact our support team at support@stakecasino-online.click. We aim to make it easy for players in Australia to get clear, useful assistance with common account and website matters.

Stake Casino operates under two Curaçao licences: one issued by the Curaçao Gaming Authority under registration number 145353, and a second issued by Curaçao eGaming under licence number 8048/JAZ.

How to get in touch

For assistance by email, write to support@stakecasino-online.click. Please use the email address connected to your account where possible, and explain what you need help with. Providing the right information at the start can help our team understand your request and respond more efficiently.

What to include in your message

Your account email address or username.
A short, clear description of the issue or question.
Relevant dates, transaction details or error messages, where applicable.
Screenshots if they help show the problem. Do not include passwords or other sensitive security information.

You can contact support about account access and verification questions, deposits and withdrawals, bonus terms, technical problems, or responsible gambling requests. If your message concerns payments or account security, include only the information needed to identify the issue and never send your password.

Support will review your message and respond as soon as reasonably possible. Replies are usually provided within 24 hours, although response times can vary depending on the complexity of the request and the information required. If you have not received a reply, check your spam or junk folder before sending a follow-up.